“Size mearsured by ourselves,
How to measure your body?
1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed rating of your order. Once you show us the screenshot of both 5 stars , we will give you $3 DISCOUNT for your next order.
2. If you don’t satisfied our porducts, pls contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you.
1. Preparing Time: we need 1-7 working days to prepare your order according to our numerous orders every day.
2. Free Shipping For Worldwide
About Customs Duty
In consideration of our customers’ benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can’t guarrante no tax fee and will not bear any tax fee. But we will refund your payment for express shipping(if you have paid) to your account within 24 hours. We sincerely apologize for any inconvenience this may cause you.
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
MuChen online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your dress size carefully before buying (a size measurement will be show below each items).
Atten: we canâ€™t accept the exchange or canceling after your order has been shipped.
The following information is required when you reflect the problem:*Order number*The itemâ€™s SKU number*Image of defective beads.
If you have any question regarding return policy, please feel free to contact us!
If you are not 100% satisfied with the quality of your purchase from MuChen, you can return or exchange your items within 30 days from the delivered date.
â€¢ 1. Items received within 30 days from the delivered date.
â€¢ 2. Items received unused, undamaged and in original package.
â€¢ 3. Return shipping fee is paid by buyer.
Note: Tights, jewelry, swimwear, Lingerie and beauty items are not able to be returned or exchanged
MuChen was one of the web’s first online stores and has been helping the fashion-conscious look fabulous since 2012. Based in China, Muchen offers the lastest printed style leggngs, dress, swimsuit &more.Our target audience is the fashion conscious women’s wear market. We aim to be exciting and innovative, offering our customers the fashion they want, when they want. To stay in touch with the ever changing trends within our market we have developed a dynamic and very responsive organisation.We realise the most important part of our success is our customer. This is why we are focused on delivering an exciting shopping experience and making sure that our high standards of quality, value for money and service are always met. Led by a team of highly dedicated and motivated group of individuals we are firmly focused on our customer’s needs. We hope that with continuous developments and innovation we will continue to expand and bring our unique experience to shoppers throughout the world.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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