Shipping Time:
ePacket To USA: 7-15 days
China Post Air Mail/Singapore Post: Around 25 Business Day
The Shipping time for Russia will be 30-50days or longer due to strict local customs inspection.
The Shipping time for Brazil will be 50-100days or longer due to strict local customs inspection.
If you choose DHL, Fedex, EMS, UPS the shipping will be faster, usually 7-15 working days.
Orders will be processed within 48 hours. You will be informed on-line once it is shipped and tracking information will usually be updated within 72 hours.
Please be kindly informed that colors of the item you receive might be different from pictures on the item page. Please kindly understand that pictures are only for your reference and we should make the color of the actual product as standard.
We maintain high standards of excellence and strive for 100% customer satisfaction! Your Positive Feedback is very important to us.
If you are satisfied with your order, please kindly leave us positive feedback with 5 stars and recommend us to other clients.
We request that you contact us regarding any questions about your order instead of giving neutral or negative feedback, or opening a dispute, which will not be helpful for problems solving.
Q: How could I pay for my order?
A: We currently accept payment via Credit Card, Visa Card and Master Card.
Q: How do I know where my order is now?
A: There is tracking number for every order once it is shipped. You may monitor on the shipping process with the tracking number of your order on the corresponding website.
Q: Is it possible for me to do bulk purchase in your store?
A: Yes. If you would like to do bulk purchase, you may contact with us to discuss about the wholesale price. We shall provide you a best price.
Should you have any other questions, please feel free to contact us. Rosalind will always provide you with best service and product.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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